Christmas Assistance

Welcome!

Are you facing challenges this holiday season and wondering how you’ll make it through? We’re glad you’re here. The Salvation Army is here to extend a helping hand and brighten your home with the spirit of the season.

Our Christmas Assistance program, is only available to families with children 12 and under. 
Individuals and families who do not have children 12 years of age or under in the household do not qualify for Christmas Assistance from The Salvation Army.  You may wish to contact the Regina Food Bank for Christmas food assistance.

We have introduced a new client portal to register for assistance this year. In order to prevent delays, you are welcome to create an online account now. However, the ability to register for our Christmas Assistance won’t be available until November 2, 2026.

Please read the information below before beginning your Christmas Assistance registration.

Have you received assistance from The Salvation Army before?

If you have received assistance from The Salvation Army in the past, you likely already have a Client ID. You must use your existing Client ID when creating your online portal account to ensure your registration connects to your existing client profile. Creating duplicate profiles will delay or prevent your opportunity to register for Christmas Assistance. 

When you reach the portal – DO NOT CLICK “I Don’t Have This”
When you reach the registration portal, you will be asked:
“Do you have a Client ID?”
You will see two buttons: “Submit” and “I Don’t Have This.”
Clicking “I Don’t Have This” when you already have a client profile will create a duplicate and will flag your profiles resulting in a delay in the processing of your registration.
 

If you’re unsure whether you already have a profile, please request your ID by filling out the form at the bottom of the page.

When you have obtained your Client ID, you may continue.
Continue as a returning client →

I'm new to The Salvation Army

If you have never visited or received support from The Salvation Army before and do not have an existing client profile, you can create a new account and profile.

Continue as a NEW client →

If you’re unsure whether you already have a profile, please request your ID here.

 

Client ID Request

Name(Required)
Please provide us your email and we will email you your client ID
Provide additional details, such as your children's Name and Ages to help us locate the correct profile.

FAQ

What if I've received Christmas Assistance before but don't know my Client ID?

Please fill our the above form, or contact The Salvation Army Regina Community Services before creating an account. We will help you locate your existing Client ID.

What if I received assistance a few years ago?

You may still have an existing client profile. Please contact us to confirm your Client ID before creating a new account.

What if I click "I Don't Have This" by mistake?

Please contact us as soon as possible. Do not create additional accounts while trying to correct the issue. Our staff will help determine the appropriate next step.

What if my Client ID doesn't work?

Please contact us for assistance rather than attempting to create a new account. We can help you determine the next step.

Have your login details?

If you have already created your account, you can login to the client portal here

Client Login

Still have questions?

 

If you need assistance locating your client ID or have a question regarding the application process, please don’t hesitate to reach out to our Community Services staff by
Phone: 306-757-4600
Email: [email protected]
Office Hours: Monday to Friday, 9am – 4pm

Be advised that we have a high number of requests and make take some time to get back to you.

 

We look forward to assisting you this Christmas.

The Salvation Army Regina Community Services